維修保養

維修訊息:

1) 可先查看有關問題,是否能在這裡找答案,或把問題、影片或相片 Whatsapps 到 95892891  或我們 Facebook page 

技術支援 Support Page :

http://tw.adonit.net/Support (中文)        

https://www.adonit.net/support/ (ENGLISH)


2) 
請閣下帶同發票(一年保養)、包裝盒及整套(例如:觸控筆附有的充電線/器 )到以下地址:
(請查看盒背是不是有Citibes永邦行貨貼,本公司只受理我們代理之原裝行貨貨品)

  • 若驗查後發現貨品出現問題而非損耗品或人為錯誤,會以一換一方式更換,若是損耗品也可即時購買配件。 
  • 如貨品未能確認問題或沒有貨品或已停產,會把貨品寄回台灣處理,需時約4星期。
  • 無需要預約維修,辦公時間上來即可,平均為 5-10分鐘內完成處理。

          





公司地址:
觀塘成業街7號寧晉中心18樓A室
(https://store.citibesthk.com/pages/about)

電話:28652248
辦公時間: 
星期一至五: 9am-6pm 
星期六: 9am - 1pm(星日及公眾假期休息)

謝謝!


Adonit:   http://tw.adonit.net/warrantyinfo

One Year Limited Warranty


We make no other express or implied warranties whatsoever for this product. In addition, we make no expressed or implied warranty of fitness for a particular purpose or of merchantability with respect to the product. No agent, representative, dealer, or employee of the Company has the authority to increase or alter the obligations or limitations of this Warranty. Jot discs are consumable items expected to wear over time and require eventual replacement as a result of normal use, but will be replaced if found defective. The Company’s obligation to this Warranty shall be limited to the repair or replacement of any part of the product that is found to be defective in materials or workmanship under normal use during the one (1) year period commencing from the date of purchase. After contacting our technical support team, either via phone service or e-mail, for a Return Authorization Number, send the defective product, postage prepaid, to our local representative office. Please include a note with the Return Authorization Number along with the description of the malfunction and suspected cause of failure. Once the product is received, the product ceases to be the property of the customer and becomes the property of Adonit. The Company has the right to either replace, refurbish or in other ways, return, the product to normal working order

Once the product is sent back to the customer that product ceases to belong to Adonit and becomes the property of the customer. The Company shall NOT be obligated to repair or replace a product that is found to be defective due to damage from non-normal use, unreasonable use, modifications, customization, or alterations occurring after the date of manufacture. Further, the Company shall NOT be responsible for any damage of any other property if such damage derives from a user activity not conforming to the recommendations or advices specified in the Product Guide. In no case shall the Company be liable for any consequential or incidental damages for breach of this or any other warranty expressed or implied whatsoever, even if the loss or damage is caused by the Company’s negligence or fault. Some states do not allow the exclusion of limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This Warranty gives you specific legal rights, and you may also have other rights with vary from state to state.